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Privacy Policy

Last updated: October 19, 2026  ·  Ascendly AI

Ascendly AI ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Contact Information — name, email address, phone number, and business name when you submit a form, book a call, or use our chat widget
  • Usage Data — pages visited, time on site, browser type, and IP address collected automatically via cookies and analytics tools
  • Communications — messages, emails, or other content you send to us
  • Client Business Data — information you provide to us in order to deliver our services (contact lists, ad account access, business details)

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and schedule consultations
  • Deliver and improve our AI services, marketing, and website services
  • Send service-related communications, updates, and invoices
  • Analyze website traffic and optimize user experience
  • Comply with legal obligations

We do not sell your personal information to third parties.

3. AI Calling Services & Call Data

Our AI calling services may record calls for quality assurance and training purposes. Where required by law, call recording disclosures will be provided to call recipients. Contact lists you provide for outbound calling campaigns are used solely to deliver your requested service and are not shared or used for any other purpose.

4. Cookies & Tracking

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze traffic. You can control cookie settings through your browser. We may use third-party analytics tools such as Google Analytics. By using our website, you consent to the use of these technologies.

5. Third-Party Services

We use trusted third-party tools to operate our business, including:

  • GoHighLevel / LeadConnector (CRM, booking, chat, and communications)
  • Google Ads and Meta Ads (advertising platforms)
  • Payment processors
  • Website hosting providers

These services have their own privacy policies and we encourage you to review them.

Mobile Information & SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service and message delivery, is permitted only as necessary to provide those services. All other categories of sharing exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text message services needed to deliver messages.

If you separately opt in to SMS, we use your mobile number and consent record to send the types of messages you authorized, manage your preferences, and honor opt-out requests. Merely providing a phone number, submitting an inquiry, booking, or using chat is not consent to marketing texts. SMS consent is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help, or contact Ascendlyai.growth@gmail.com. See our SMS Terms for details.

When SMS consent is collected, the consent record may include your phone number, the date and time, the source of the opt-in, and the disclosure accepted. We retain consent and opt-out records as needed to honor your preferences and meet legal obligations.

6. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your personal data at any time by contacting us, subject to any legal retention requirements.

8. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate data
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at Ascendlyai.growth@gmail.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page with a revised date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ascendly AI
Email: Ascendlyai.growth@gmail.com

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